Frequently asked questions

Check-in is 15:00–23:00 and check-out is 11:00. Please contact us in advance if you will arrive after 23:00. Staff are currently on site 24 hours a day. Early check-in and late check-out are not available.

Every room has a private barrel sauna and chilled cold bath. Sauna use is included in the accommodation rate and no separate reservation is needed during your stay. You can turn on the sauna yourself.

Yes. Guests aged 12 and over count as adults; ages 7–11 count as children. Please check both total and adult capacity. Ages 0–6 do not count towards capacity or additional guest charges. Please tell us the number of young children in your booking notes.

Parking for up to two cars per room is free and does not require a reservation. Parking is unavailable before check-in or after check-out. Staff can advise on parking for a third car or more.

You may bring food, drinks and alcohol, or order delivery. Every room has an induction hob, refrigerator, microwave, kettle, cookware, tableware and an electric hot plate. Please bring your own seasonings.

All rooms are non-smoking, including e-cigarettes and smoking on terraces. Pets are not allowed. Please contact the property if you will be accompanied by an assistance dog.

The standard policy allows free cancellation until eight days before your stay. From seven days before arrival, 100% of the entire stay is charged. Please check the conditions of your selected plan at booking.

Please book through the official website or a booking platform. Reservations are not accepted by phone, email or social media. Specific room numbers cannot be requested.